Privacy Policy

VYBA

  1. Information We Collect

    We collect various types of information to provide and improve our services. 

    1. Personal Information

      •  Account Information: Name, email address, phone number, and profile photo. 
      •  Identity Verification: Government-issued ID (for drivers/riders if applicable). 
      •  Payment Information: Billing address, credit/debit card details, and transaction history. 

    2. Location Information

      •  Real-Time Location: For pickup, drop-off, and delivery purposes. 
      •  Location History: To enhance service accuracy and optimize routes.

    3. Usage Information

      •  Device details (e.g., IP address, operating system, and device type). 
      •  App activity logs (e.g., search history, ride/delivery requests).

    4. Communication Information

      •  Messages between users and drivers/riders within the app.
      •  Customer support queries and responses.

    5. Third-Party Data

      •  Data from partners or service providers, such as payment gateways or mapping services.

  2. How We Use Your Information

    We use the collected information for the following purposes: 

    1.  To provide and improve our taxi and delivery services.
    2.  To process payments and fulfill orders.
    3.  To communicate with you, including customer support or updates on your ride or delivery.
    4.  To send promotional offers, updates, or surveys (you can opt-out at any time). 
    5.  To comply with legal requirements and enforce our terms of service.

  3. Information Sharing and Disclosure

    We do not sell or rent your personal information. However, we may share your data under the following circumstances:

    1. With Service Providers

      We share information with third-party vendors for:

      •  Payment processing.
      •  Mapping and route optimization.
      •  SMS and email communication services.

    2. With Other Users

      •  For rides: Drivers receive your name, contact details (masked if possible), and pickup/drop-off locations.
      •  For deliveries: Delivery personnel receive package details, sender/receiver name, and addresses.

    3. Legal Compliance

      We may disclose information if required by law or to respond to legal requests (e.g., subpoenas).

    4. Business Transactions

      In case of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

  4. Data Retention

    We retain your personal information as long as your account is active or as required for legal, operational, or compliance purposes. You may request account deletion at any time, but some data may remain archived to comply with legal obligations.

  5. Your Privacy Rights

    Depending on your location, you may have rights under applicable laws, including:

    •  Access: Request access to your personal information.
    •  Correction: Request corrections to inaccuracies.
    •  Deletion: Request deletion of your data.
    •  Data Portability: Request transfer of your data to another service provider.

    To exercise these rights, contact us at presidentialenterprises340@gmail.com.

  6. Security Measures

    We use industry-standard security protocols to protect your information, including encryption, secure servers, and firewalls. However, no system is entirely foolproof, and we cannot guarantee absolute security.

  7. Cookies and Tracking Technologies

    We use cookies and similar technologies to track app usage and enhance user experience. You can manage your cookie preferences through your device settings.

  8. Third-Party Links

    Our app may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your data.

  9. Updates to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted in the app, and continued use of our services constitutes acceptance of the updated policy.